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 X-Cart - X-AOM branch
Sections: Mac OS X, Unix

 

Added: Tue, Jan 8th 2002 10:25 UTC (6 years, 8 months ago) Updated: Fri, Sep 5th 2008 06:07 UTC (today)


About:
X-Cart is a time-proven shopping cart software. Its Web-based administrator area and installation wizard make setup and maintenance of the shopping cart easy. Free technical support is provided with every software license. No PHP or other programming knowledge is required to set it up and run it. X-Cart is template based, which means you can modify its look and feel and functionality. The software has no logical limitations on the number of products. The code is optimized for smooth performance with up to 20,000 products. Special hardware and software optimization allows X-Cart run up to 500,000 products.

Author:
Qualiteam software <sales [at] x [dash] cart [dot] com> [contact developer]

Rating:
7.46/10.00 (13 votes)

Homepage:
http://www.x-cart.com/advanced_order_management.html
Demo site:
http://www.x-cart.com/addon_demos.html

Trove categories: [change]
[Environment]  Web Environment
[License]  Other/Proprietary License with Source
[Operating System]  MacOS X, Microsoft, Microsoft :: Windows :: Windows 95/98/ME, Microsoft :: Windows :: Windows NT/2000/XP, Other OS, POSIX, POSIX :: BSD, POSIX :: BSD :: BSD/OS, POSIX :: BSD :: FreeBSD, POSIX :: BSD :: NetBSD, POSIX :: BSD :: OpenBSD, POSIX :: Linux, POSIX :: Other, POSIX :: SCO, POSIX :: SunOS/Solaris, Unix
[Programming Language]  PHP
[Topic]  Internet, Internet :: WWW/HTTP, Internet :: WWW/HTTP :: Dynamic Content, Internet :: WWW/HTTP :: Dynamic Content :: CGI Tools/Libraries, Office/Business, Office/Business :: Financial

Dependencies: [change]
No dependencies filed

 
Project admins: [change]
» Qualiteam Software (Owner)

» Rating: 7.46/10.00 (Rank N/A)
» Vitality: 13.23% (Rank 19)
» Popularity: 2.29% (Rank 2193)

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   Subscribers: 25

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 Branches

Branch Version Last release License URLs
Default 4.1.11 05-Sep-2008 Other/Proprietary License with Source Homepage Changelog
X-Affiliate
An affiliate module.
4.1.9 19-Oct-2007 Other/Proprietary License with Source Homepage Changelog
X-AOM
An advanced order management module.
4.1.9 19-Oct-2007 Other/Proprietary License with Source Homepage
X-Configurator
A product configurator module.
4.1.9 19-Oct-2007 Other/Proprietary License with Source Homepage
X-FancyCategories
A fancy categories module.
4.1.9 19-Oct-2007 Other/Proprietary License with Source Homepage
X-GiftRegistry
A gift registry module.
4.1.9 19-Oct-2007 Other/Proprietary License with Source Homepage
X-Magnifier
High quality product images viewing and zooming.
4.1.9 19-Oct-2007 Other/Proprietary License with Source Homepage

 Releases

Version Focus Date
4.1.9 N/A 19-Oct-2007 12:39
4.1.8 Minor feature enhancements 10-Jul-2007 08:31
4.1.6 Major feature enhancements 01-Feb-2007 14:44
4.0.12 Minor feature enhancements 03-Mar-2005 13:03
3.5.8 Initial freshmeat announcement 01-Jun-2004 11:16

 Comments

[»] Modifications
by KimberlyMon - Jun 23rd 2008 13:52:14

X-cart is widely used and quite convenient, it's out of the question.
But after its installation still modifications are needed. One of issues is the necessity to add X-AOM at once. Its functions are essential for any shopping cart.
Wouldn't it be more comfortable to add this module to standard functionality?

Regards,
Kimberly

[reply] [top]


[»] Magic Zoom
by MagicToolbox - Feb 25th 2008 08:53:43

We've built a module for X-Cart. It's based on our JavaScript image zoom tool called Magic Zoom.

It's useful for ecommerce sites that are selling physical products. As the user rolls their mouse over a product image, a very high resolution image shows to the side so that the user can see all the details in the product.

It's quite simple to add the Magic Zoom module to X-Cart. We've written X-Cart integration instructions.

The module costs £25. I'd be really pleased to hear what you think of it!

[reply] [top]


[»] X-Cart Google Analytics
by ryanM2 - Dec 7th 2007 08:36:25

Hello,

We are trying to install the conversion tracking aspect of Google analytics to one of our e-commerce sites.

The problem that we are encountering is that we cannot find the appropriate X-Cart variables to put into the Google code.

Any help is greatly appreciated!!

Ryan

[reply] [top]


[»] Fast Lane Checkout
by Crung - Nov 7th 2007 08:45:20

Did anyone get around the noted issue of FLC not allowing for anonymous purchases (not having to register to buy) ?

I've contacted support but not had much out of them (yet). One thing people should note is that the default templates that come with xcart are table-based layouts. If you want to drop an XHTML/CSS layout on top you might find it extremely time consuming because the templates are extremely fragmented.

Another note, I found that in order for this software to work with PHP5 I had to enable (the now disused) long variables i.e. HTTP_POST_VARS and so on in my php.ini. Not always an option when you're on a shared host. Has anyone else had this problem or am I just on an older version?

[reply] [top]


[»] x-cart
by si1th - Jun 14th 2007 15:29:10

I have been using X-cart for 1 year now. I have found it to be a pretty strong shopping cart software package.

The staff have been helpful in customising various aspects to suit out business model.

Customising the store software can range from easy to difficult, and a knowledge of PHP, smarty is required if you want to change anything other than the look of the website.

[reply] [top]


[»] X-Configurator
by militaryaf21 - May 17th 2007 15:52:51

We have been using X-Cart for a few months now. I am trying to launch a new site with it (info is classified for the time being i will let you know when it is ready). X-Cart is fantastic, but I am having a problem with one little add-on.

X-Configurator, probably the most confusing add0on I ever ran into. I have been examining this manual through and through. It does support Assembly Items (for those Microsoft RMS users) but our integrator (Web Integrator if you are curious, pay a lot of money to complain how much it sucks) does not read them. If anyone uses Web Integrator 2.3.1 or older, please help me. If anyone is an expert on X-Configurator, email me ASAP. I am stuck and am trying to dig my way out.

Sorry about the whole "help me" situation, but I feel like you guys know what to do.

--
Thanks all and good night!!!!! -Sean-

[reply] [top]


[»] http://freshmeat.net/add-comment/projects/19856/
by shwekhaw - Mar 13th 2007 10:24:04

I asked X-cart team to help my website with google checkout custom module. It is fuctioning well and exceeds my expectation. Designer was very patient with small little things I asked him to change to make things perfect. If you know what you need, X-cart team is best option to get what you want at very low cost and best result. This is not first project I worked with them and everything in the past was great as well.

[reply] [top]


[»] x-cart
by cYa - Mar 9th 2007 10:57:29

Thru the years I've written my own shopping carts and found that I was re-inventing the wheel. I stumbled on x-cart thru the #php EFNET IRC network back in the late 90's. And since then I've witnessed an incredible development effort to create the most flexible back and front end. To back it up, they have paid support that fixes and answers what you request. They are very responsive and friendly. To date, I've fired up x-cart pro and litecommerce totalling 5 licenses to date and I have new project starting up soon.

Russian developers are proof that this planet is full of good people with good intentions and delivery. You just have to trust those that got involved with the company for many years and has built up a rapport that comes from being under deadline heat and production release with follow through maintenance. That'd ME! :)

I'm an x-cart lover for life! You should too!

cheers
cYa




--
yandall.ws

[reply] [top]


[»] Google checkout shipping cost is $0 after cliking pay it by google
by newmore - Jan 9th 2007 17:06:56

Why click google checkout payment and all shipping method is $0? How to config it on x-cart

[reply] [top]


    [»] Re: Google checkout shipping cost is $0 after cliking pay it by google
    by Qualiteam Software - Jan 16th 2007 01:39:01


    > Why click google checkout payment and

    > all shipping method is $0? How to config

    > it on x-cart

    >

    One of the requirements set by Google is that X-Cart should calculate and return the shipping cost back to Google in three seconds. If Google's server doesn't receive a reply in three seconds, it defaults the shipping cost to the value specified by the administrator of the X-Cart store in "General Setting" section of the store backend (I guess in your store it is set to $0).

    It is not a problem to calculate the shipping cost in 3 seconds when shipping rates are defined by the store administrator manually. But when it comes to collecting shipping rates in real-time from a carrier (UPS, USPS, DHL, Intershipper) by sending an API request to the carrier's server, the delay can be more than 3 seconds because of the delay that the carrier's server brings.

    So, it is not a problem of X-Cart software itself, but a problem of Google Checkout integrated solutions featuring real-time shipping rates.

    [reply] [top]


[»] 4.1.4 Issues
by kustomrides - Dec 13th 2006 21:05:35

So far from the comments on xcart, this version has some issues. Of those, I have found:

- Unable to upgrade from 4.0 branch
- Google Checkout appears to require a paid subscription to Intershipper (otherwise no shipping charge will result)
- Unable to import products from the 4.0 branch
- Fastlane Checkout disables Anonymous Checkout

--
Kustom Rides

[reply] [top]


    [»] Re: 4.1.4 Issues
    by Qualiteam Software - Jan 16th 2007 01:39:30


    > So far from the comments on xcart, this

    > version has some issues. Of those, I

    > have found:

    >

    > - Unable to upgrade from 4.0 branch

    > - Google Checkout appears to require a

    > paid subscription to Intershipper

    > (otherwise no shipping charge will

    > result)

    > - Unable to import products from the 4.0

    > branch

    > - Fastlane Checkout disables Anonymous

    > Checkout


    Upgrade can be a very difficult task if your X-Cart store is heavily customized. Therefore, if you experience any problems with Fastlane Checkout, importing products or upgrading your store up to the latest version, please contact our support staff. Most likely the problems are caused by a custom modification done to the standard functionality.

    Google Checkout doesn't require a paid subscription to Intershipper. Perhaps, you experience the same problem as "newmore" does. Please see my comment to newmore's one above.

    [reply] [top]


[»] X-CART: PHP shopping cart - TWO THUMBS UP!
by wizzie baldwin - Nov 17th 2005 11:31:14

After evaluating a number of different products, my company decided to purchase the X-CART shopping cart.

I have to admit that the installation procedure is one of the best I have ever seen for this kind of product.

I had absolutely no problem with the installation on a UNIX based system, the system where the store will eventually be located.

I had a small problem with installing it on my Windows Based machine. I contacted the support staff and a team of specialists went to work on the problem. Shortly after getting access to my machine, they informed me that I had a configuration setting that was incorrect. Once that was identified and fixed the program worked just fine.

I have been a Software Systems Engineer for over 25 years and I can tell you for a fact that X-CART is a superbly architected and beautifully engineered product. I have probably only said that about 5 systems in my entire life.

The support staff is friendly and extremely helpful and they are persistent in getting the problem solved.

I would recommend this product to ANYONE who is considering buying a shopping cart.

Sincerely,

wizziebaldwin

--
There's too much to do and too little time...

[reply] [top]


[»] New customer
by neonrider - Oct 6th 2005 18:24:21

I have ordered X-Cart with installation (paid $50 extra) 24 hours ago and haven't heard from them since though their website states that installs are made within one business day. I posted my order and payment to them on Wednesday night, now it is Friday morning. No news so far. I hope to hear from them by Saturday.

[reply] [top]


[»] X-cart Developer & User for 2 years
by BCSEngineering - Feb 25th 2005 06:33:55

We have been using X-cart for our clients sites for 2 years now and really like the flexibility that X-cart provides. We are so happy with the flexibility that we have developed our own X-cart Mods and X-cart Addon's to sell on our own website and have partnered with several other 3rd party x-cart developers to provide those solutions that the X-cart software doesn't provide by itself.

You can checkout our and our partner's solutions at http://www.bcsengineering.com/store/customer/home.php

Carrie

[reply] [top]


[»] X-cart, Amazing Shopping Cart!
by Makaveli - Dec 6th 2004 11:06:22

X-cart is the best shopping cart software available. Having used it, I am very impressed by it's flexibility and how easy it is to use. X-cart does everything you would want a shopping cart to do and comes at a great price as well.

I have also used their custom development teams services. They are fantastic! Very helpful, professional, not to mention they do an excellent job.

You can't go wrong with X-cart!

[reply] [top]


[»] X-Cart
by Vivienne - Oct 6th 2004 15:04:57

With a technical background but no experience of e-commerce sites / front end issues etc / gateways etc, I needed a customisable, out of the box product that allowed me to deploy quickly but that was completely configurable. After much deliberation I chose X-cart as it was reasonably priced, seemed to do everything I wanted, plugged into every gateway I was considering, had multi language support and was based on php smarty templates which meant my webspace would be super cheap - although I knew little of php. I expected some difficulties in getting things up and running and was concerned about the customer service being based in Russia but X-Cart has far exceeded every expectation. It is all too easy to modify, the support staff have been more than helpful, the customer forums are excellent and provide and invaluable resource, everything works as expected and I cannot think of a single thing that has made me regret my purchase. Some functionality such as the checkout process needs a bit of tweaking - not to work but to suit my preferences but again there are many plug ins available or it is easy to change yourself. The multi language interface is really simple to use – export all tags to excel file, translate to new language – import. Too easy! Highly recommended product. The demo version is also fully workable so you can try before you buy.

[reply] [top]


[»] replace & with & in links for xhtml validation W3C
by edski - Jun 30th 2004 15:56:02

Is it possible to change the & in links to &amp; to get xhtml
validation by the W3C

[reply] [top]


[»] X-Cart
by Genevieve Decooman - Mar 15th 2004 13:34:26

In my opinion, one of the best shopping cart on the market. Very easy to work with and it offers a lot of nice features for a very affordable price.

[reply] [top]


[»] Review of X-Cart shopping cart software.
by Holland Bowl Mill - Feb 26th 2004 07:57:13

We recently installed <b>X-Cart</b> as our shopping cart software for www.hollandbowlmill.com. It has been an excellent improvement to the site. X-Cart is easy to use and intuitive for shopping visitors to the site and a breeze to use for site admin users. There is a tremendous amount of flexibility in the software allowing easy managment and changes as needed.</p>

<p>There are also a number of excellent independent modules available that improve functionality, regarding tracking, email managment etc. <b.Since installing X-cart our online sales have increased over 300%.</b></p>

[reply] [top]


[»] Fantastic Product - Fantastic Support
by misterguy - Jan 29th 2004 00:01:57

We recently relaunched a new design for http://www.mosquitomister.com and to date, we are absolutely convinced this is the best cart on the market today. We reviewed all the others and they pale in comparison. The support staff has been outstanding and the product does exactly what they claim it to do. I cannot stress our pleasure with the product and the people of x-cart! This is probably the best business decision we have made in a long time.

[reply] [top]


[»] X-Cart Shopping Software
by Adrian - Jan 1st 2004 07:15:40

Just want to mention that if you're looking for an excellent e commerce package then X cart is the one to get. I have three sites that are all generating income and my living depends on Xcart.

Adrian

[reply] [top]


[»] ConsoleSource.com is what it is thanks to X-Cart
by CS - Dec 5th 2003 07:45:04

I want to give a big shout out to the team over at Qualiteam. X-Cart was implemented as the core of the newly redesigned ConsoleSource.com website (http://www.consolesource.com). We were more than surprised at the level of flexibility and customizability that the X-Cart system offerred and believe me we pushed the limits when developing ConsoleSource.com. The support received was slow but acceptable (considering the support team was located in Russia) however the X-Cart forum community is an amazing source of answers to your technical questions. We would recommend X-Cart to anyone looking for a highly customizable e-commerce system.

- - - - - - - - -
ConsoleSource.com - http://www.consolesource.com

[reply] [top]


[»] cannot login to admin on new install
by kenmcd2003 - Nov 24th 2003 15:36:26

Cannot login to admin, master, or provider.
Cannot save items to cart.
Using WinXP Prof., PHP 4.3.2, Apache 2.0.47 with SSL
osCommerce test store works fine.
Many people have this same problem.
No answers in Yahoo group xcart either.
All posts there with this same problem unanswered.

Anyone solve this?

Thanks for your help!

--
kenmcd2003

[reply] [top]


    [»] Re: cannot login to admin on new install
    by Dmitry - Nov 25th 2003 04:35:34


    > Cannot login to admin, master, or
    > provider.
    > Cannot save items to cart.
    > Using WinXP Prof., PHP 4.3.2, Apache
    > 2.0.47 with SSL
    > osCommerce test store works fine.
    > Many people have this same problem.
    > No answers in Yahoo group xcart either.
    > All posts there with this same problem
    > unanswered.
    >
    > Anyone solve this?
    >
    > Thanks for your help!

    I would like to inform you that Yahoo X-Cart usergroup was abandoned about a year ago and at the moment it is generally used by people who do not have license for X-Cart software. X-Cart users comminicate at official X-Cart forum at http://forum.x-cart.com. There several thousands active members and several hundreds posts per day. (Note: this forum is members only and you can use it only if you have valid X-Cart license). If you own X-Cart license please feel free to join this community.

    [reply] [top]


      [»] Re: cannot login to admin on new install
      by kenmcd2003 - Nov 25th 2003 12:45:22


      >
      > % Cannot login to admin, master, or
      > % provider.
      > % Cannot save items to cart.
      > % Using WinXP Prof., PHP 4.3.2, Apache
      > % 2.0.47 with SSL
      > % osCommerce test store works fine.
      > % Many people have this same problem.
      > % No answers in Yahoo group xcart
      > either.
      > % All posts there with this same
      > problem
      > % unanswered.
      > %
      > % Anyone solve this?
      > %
      > % Thanks for your help!
      >
      >
      > I would like to inform you that Yahoo
      > X-Cart usergroup was abandoned about a
      > year ago and at the moment it is
      > generally used by people who do not have
      > license for X-Cart software. X-Cart
      > users comminicate at official X-Cart
      > forum at http://forum.x-cart.com. There
      > several thousands active members and
      > several hundreds posts per day. (Note:
      > this forum is members only and you can
      > use it only if you have valid X-Cart
      > license). If you own X-Cart license
      > please feel free to join this community.

      This problem is reported by licensed users as well as by demo users. The developer claims no problem exsists but supplies no explanation.

      See the forums at sitepointforums.com, webmasterworld.com, phpfreaks.com, the Yahoo xcart group, and others.

      One licensed user never got the problem resolved and requested a refund which the developer said would be would be granted.

      Many demo users reported the same problem.

      Why does the developer hide behind closed forums?

      Implying that all users of the Yahoo groups forum are non-licensed is wrong. Read the posts there and at the other forums.

      Licensed users frustrated with the lack of response from the developer are asking other users for help.

      There is nothing in the minimal demo installation instructions that addresses this problem.

      There is nothing in the minimal FAQ on the X-Cart site which addresses this problem.

      The X-Cart forums are closed to the public.

      Many others have apparently wasted huge amounts of time trying to get this to work - I don't want to.

      I am trying to compare X-Cart to an already installed and running osCommerce.

      The demo on the X-Cart web site does not show the custom fields I have added in the file import area.

      My email to the developer regarding accessing the forum was ignored. Nothing on the site says it is for licensed users only. It just says register first.

      It appears from postings that support is spotty.

      The software looks good.
      Looks better than osCommerce for my purposes.
      Also looks like I'll never know.

      --
      kenmcd2003

      [reply] [top]


[»] Great Software for E-Comm Implementations
by robera - Oct 26th 2003 19:55:36

Just wanted to give the team over at Qualiteam a pat on the back for X-Cart Gold. We just finished implementing the product about a week ago at Robera Fashion Handbags (http://www.robera.com/catalog/index.html) and we were very satisfied with not only the product, but the service we received, despite the time difference from Russia to Canada. All e-mails were responded to at the beginning of the next business day (due to time difference) and were not left unattended until the issues were resolved. If you're familiar with .php, you'll find that X-Cart will definitely shave a few months off of any e-comm implementation.

--
Robera Fashion Handbags http://www.robera.com

[reply] [top]


[»] X-Cart usergroup and admin user-guide
by BeingDave1500 - Aug 11th 2002 20:30:23

An X-Cart user group is gathering momentum at http://groups.yahoo.com/group/xcartusers/

Also, users are developing an admin user-guide for X-Cart. Join in if you are inclined.

BeingDave1500

[reply] [top]


[»] X-cart is a number #1 solution
by Highstreet - Jul 24th 2002 06:35:18

I think x-cart is the best php / mysql shopping cart available. After bombing the sales people with all kind of questions, I decided to buy the product. The installation was very easy! I did not run into problems at all. After the installation I did do a lot of testing with the x-card and decided to keep it. Because x-cart has a standard layout I did ask the support people to customize my card with a new layout. The colors and the layout had to be the same as the flash intro street. They did a wonderful job. In the time I was testing the card I did look around on the web for options other cards did have like: customer review, rating system and a lot more options I would like to have in the x-cart. After talking to the support people we decided to develop all those features for my card. The result is amazing! Also the back office we you can see your orders, clients, statics per sale per product and more.. Is the best I have ever seen. You can export data to programs like excel in one single click. We are working in this project for a few month now and I must say that x-cart has grown bigger and better since the first version. After all those extra options I did ask them for affiliate software or option. A few weeks later the software was developed and running with my x-card. The x-cart affiliate is an extra option but for a low price you have an excellent package for pay per sale programs. The x-cart support people are always friendly and fast in service. And I must say that I was a real pain in the ass for them! Whenever there was a problem they were there to help me. For those who are looking for a complete shop cart package with excellent quality I can say go for x-cart. Just take a look at their site www.x-cart.com and play with the demo's they have there. After that go to www.highstreet.nl and see what customizing can do. All features in my card are extra developments the x-cart people did make for me. Of course customizing costs extra money but only a fraction of what other companies will ask you. I did spend a lot of money for all those extra features because all extra features had to be developed. If you decide to buy x-cart you will have all those extra option already in your version. Just install it and you are ready to open your new web store in a few hours. I bet you will enjoy the power and options this shop cart has to offer.

[reply] [top]


[»] nothing but problems
by dan - Jun 26th 2002 23:05:09

bought the gold program
installed great
can delete products but not add
no manual besides install
left two messages on tech support board
no reply in two days
whats the point of having tech support at all
just another lesson learned in life

[reply] [top]


[»] so far support is good...what about https?
by Jeannie - Jun 1st 2002 12:25:42

I'm on the verge of buying x-cart for a customer but now concerned with connectivity to https! Has anyone else had the problem previously posted?

Have emailed Ruslan many times with pre-purchase questions and responses are timely. Think they are in Russia--not a phone call I'd want to make even if phone support was offered.

[reply] [top]


    [»] Re: so far support is good...what about https?
    by Qualiteam Software - Jun 3rd 2002 03:33:15

    Hello,

    X-Cart supports virtually all existing HTTP/HTTPS configurations including, but not limited to:

    HTTP/HTTPS running as the same process; HTTP/HTTPS daemons running as two different processes on the same server; HTTP/HTTPS daemons running as two different processes on two different servers; HTTP/HTTPS daemons running as two different processes on two different platforms;


    > I'm on the verge of buying x-cart for a
    > customer but now concerned with
    > connectivity to https! Has anyone else
    > had the problem previously posted?
    >
    > Have emailed Ruslan many times with
    > pre-purchase questions and responses are
    > timely. Think they are in Russia--not a
    > phone call I'd want to make even if
    > phone support was offered.

    [reply] [top]


[»] serious https problems
by Mark Guertin - Mar 20th 2002 15:57:26

Another quick note, not to sound like I am slagging
these guys, its a great project but has some very
serious shortcomings/downfalls....

This system requries that your http and https servers
be running under the _same process_, something that
you will see very rarely and is generally a very bad
idea. It reliese on php4 sessioon id's being able to be
accessed from both htttpd and httpds. I tried this
project on 5 different large hosting setups and becuase
of this it worked on none of them.

BTW, this is not documented (at this point) anywhere
on their site or in their one page manual, I didn't find
out until after my client purchased it and I wasted days
troubleshooting.

They have agreed to refunding my clients $$, but it was
very much a letdown and a waste of great code

[reply] [top]


    [»] Re: serious https problems
    by minorgod - Aug 28th 2002 13:30:51

    I'm assuming then that you disagree with the post above from the author which states that https works under all single and multi-server configs?


    > Another quick note, not to sound like I
    > am slagging
    > these guys, its a great project but has
    > some very
    > serious shortcomings/downfalls....
    >
    > This system requries that your http and
    > https servers
    > be running under the _same process_,
    > something that
    > you will see very rarely and is
    > generally a very bad
    > idea. It reliese on php4 sessioon id's
    > being able to be
    > accessed from both htttpd and httpds. I
    > tried this
    > project on 5 different large hosting
    > setups and becuase
    > of this it worked on none of them.
    >
    > BTW, this is not documented (at this
    > point) anywhere
    > on their site or in their one page
    > manual, I didn't find
    > out until after my client purchased it
    > and I wasted days
    > troubleshooting.
    >
    > They have agreed to refunding my clients
    > $$, but it was
    > very much a letdown and a waste of great
    > code

    --
    Nowhere does science promise emancipation.

    [reply] [top]


[»] missing support?
by Mark Guertin - Mar 15th 2002 13:10:30

This code looks great, one of my clients purchased on
my reccomendation but.....

has been over 48 hours since logging support requests
and not even so much as a response in any way..tried
thru their support message board, their website forms,
and now even emailing the developer directly.

warning to all the users out there...they list no phone
numbers or any other means of contacting them. They
have no troubleshooting help or docs at all, and the
'manual' is a single page html for installation.

[reply] [top]


    [»] just as bad as comersus
    by genevaroth - Mar 27th 2002 12:19:57

    ya, they freaked me out with no documentation and no phone numbers. I already go burned by comersus an I am not about to do it again. BTW is there not one cart in the world that has good docs and support is under $400 and is not buggy? Am I asking to much?

    [reply] [top]


    [»] Re: missing support?
    by Fisherman - Jun 22nd 2002 16:22:58

    Wouldn't it be nice to have a users forums so that we could support each other? they certainly won't. I got 2 months support for my $145 and they take a couple of weeks to respond so that's 4 questions that I get to ask. The answers that they do give aren't very helpful. I'm having trouble with the shipping features. Someone please help?!? We can start a Yahoo Group and help each other. Anyone interested? E-mail me.

    [reply] [top]


      [»] Re: missing support?
      by flausa - Jun 23rd 2002 10:07:33

      I can't email you unless you leave an email address. Your freshmeat profile is marked "private". I contemplating buying X-Cart too. Demo looks great. But customer support seems poor, especially since there is no mailing list or forum to access before you buy the product...seems a bit shady or X-Cart folks are scared what other people would say about their product. There should be a user forum (Ruslan, they're free) for all to access to see what other people are saying about X-Cart. I think many more people would buy it if they could get support from and interact with a community of users.


      > Wouldn't it be nice to have a users
      > forums so that we could support each
      > other? they certainly won't.
      >
      > I got 2 months support for my $145 and
      > they take a couple of weeks to respond
      > so that's 4 questions that I get to ask.
      > The answers that they do give aren't
      > very helpful.
      >
      > I'm having trouble with the shipping
      > features. Someone please help?!? We can
      > start a Yahoo Group and help each other.
      > Anyone interested? E-mail me.
      >

      [reply] [top]


        [»] Re: missing support?
        by Fisherman - Jun 23rd 2002 13:22:19

        I really like the cart but the support stinks. I'll post the url for the user forum when it's setup. Take a look here in a few days.
        > I can't email you unless you leave an
        > email address. Your freshmeat profile
        > is marked "private". I contemplating
        > buying X-Cart too. Demo looks great.
        > But customer support seems poor,
        > especially since there is no mailing
        > list or forum to access before you buy
        > the product...seems a bit shady or
        > X-Cart folks are scared what other
        > people would say about their product.
        > There should be a user forum (Ruslan,
        > they're free) for all to access to see
        > what other people are saying about
        > X-Cart. I think many more people would
        > buy it if they could get support from
        > and interact with a community of users.

        [reply] [top]


          [»] Join the unofficial X-Cart Yahoo Group
          by formandfunktion - Jul 2nd 2002 18:40:19

          I have been using X-Cart for a few months now, and I agree with most of the posts here. A good cart solution thats missing a few things, but I feel has some potential. I've started a Yahoo Group for us struggling with the support challenged X-Cart. Join up, I hope we can help each other out. http://groups.yahoo.com/group/xcart/

          [reply] [top]


            [»] Re: Join the unofficial X-Cart Yahoo Group
            by Fisherman - Jul 2nd 2002 20:02:43

            There is a yahoo group with a few more members in it. Take a look at http://groups.yahoo.com/group/xcartusers/ About 15 - 20 more X-Cart users have been invited so there should be plenty of help pretty soon. Looks like we had the same idea. Huh? lol

            [reply] [top]


              [»] Re: Join the unofficial X-Cart Yahoo Group
              by formandfunktion - Jul 2nd 2002 21:12:01

              Hehe.. good to see that one already exists.. Joining...

              [reply] [top]


                [»] Re: Join the unofficial X-Cart Yahoo Group
                by limburg - Feb 7th 2008 04:12:46


                > yes thats a good thing

                > now.. Joining...

                --
                http://www.promotie-site.be/seodsldx

                [reply] [top]




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